The double-edged sword of AI: How ChatGPT and other AI technologies increase cyber risk

Isabelle Kuksin

May 18, 2023

Artificial intelligence (AI) has revolutionised how we live and work, with chatbots like ChatGPT becoming increasingly popular for businesses. However, with the rise of AI technologies, the risk of cyber-attacks has also increased. AI can be a powerful tool for cyber criminals and a necessary business defence.

AI-powered chatbots like ChatGPT use machine learning algorithms to simulate customer conversations, providing personalised and efficient customer service. However, cyber criminals can use these same algorithms to conduct sophisticated phishing attacks. For example, a criminal can use an AI-powered chatbot to send a clear message that appears to be from a trusted source, like a bank or a vendor. The chatbot can even learn and adapt its message to become more convincing.

Furthermore, AI can automate the process of hacking and data breaches, making it faster and easier for cyber criminals to breach a company’s defences. For example, AI can scan large volumes of data and identify vulnerabilities or generate sophisticated social engineering attacks that are personalised to individual employees.

At the same time, AI can be used as a defence against cyber attacks. AI-powered cybersecurity solutions can detect and respond to real-time threats, helping mitigate the risk of data breaches and other cyber attacks. These solutions use machine learning algorithms to analyse large volumes of data and identify patterns that indicate potential threats.

To protect your business from the double-edged sword of AI, it’s important to stay informed about the latest developments in AI technology and their potential impact on cybersecurity. Implementing AI-powered cybersecurity solutions can be a valuable tool in your defence against cyber attacks, but it’s also important to train your employees to recognise and report potential threats.

By staying vigilant and taking a proactive approach to cybersecurity, you can help protect your business from the increasing risk of cyber attacks in the age of AI. Don’t let AI be a double-edged sword – use it to your advantage and stay one step ahead of cyber criminals.

Isabelle Kuksin is the COO of Cyberion

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